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The New York Times has called Peter Shankman “a rockstar who knows everything about social media and then some.” He is a 5x best selling author, entrepreneur and corporate keynote speaker, focusing on customer service and the new and emerging customer and neurotatypical economy.  With three startup launches and exits under his belt, Peter is recognized worldwide for radically new ways of thinking about the customer experience, social media, PR, marketing, advertising, ADHD (Attention Deficit Hyperactivity Disorder) and the new Neurodiverse Economy.

 

In addition to his passion for helping people and companies find success, some of Peter’s highlights also include:

  • Founder of HARO – Help A Reporter Out, which became the standard for thousands of journalists looking for sources prior to being acquired three years after launch
  • The ShankMinds Breakthrough Network, an elite, online mastermind of thought leaders, business experts, and change makers
  • Faster than Normal – The Internet’s #1 podcast on ADHD, focusing on the superpowers and gifts of having a “faster than normal brain,” which has helped thousands of people all around the world realize that having a neuroatypical brain is actually a gift, not a curse

Peter’s Customer Service and Social Media clients have included American Express, Sprint, SAP, The US Department of Defense, Royal Bank of Canada, Snapple Beverage Group, Saudi Aramco, Foley Hoag LLP, NASA, Haworth, Sheraton, Walt Disney World, Abercrombie and Kent, Taj Hotels, Sheraton, United Airlines, The Ad Council, Discovery Networks, New Frontier Media, Napster, Juno, Dream Catcher Destinations Club, Harrah’s Hotels, and many, many others.

Peter is a worldwide influencer and/or spokesperson for brands across the globe. Current and past brands include Huawei, Specialized Bicycles, Skratch Labs, Sylvania Lighting,  Thule, SCOTTEVEST, and many others.

Finally, Peter is a father, a 2x ironman triathlete, a class B licensed skydiver, and has a pretty serious Peloton addiction. When he’s not traveling around the world keynoting to companies big and small, he’s based in NYC with his five-year-old daughter and 19-year-old cat, both of whom consistently refuse him access to the couch.

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Peter is the author of five books: Faster Than Normal, Unlocking the Gifts of the ADHD Brain (TarcherPerigee, 2017), Zombie Loyalists: Using Great Service to Create Rabid Fans (Palgrave/Macmillan, 2015)Nice Companies Finish First: Why Cutthroat Management is Over, and Collaboration is in (Palgrave/Macmillan, 2013), Customer Service: New Rules for a Social Media World (Que Biz-Tech, 2010) and Can We Do That?! Outrageous PR Stunts That Work–And Why Your Company Needs Them (Wiley and Sons, 2006)  and is a frequent keynote speaker and workshop presenter at conferences and tradeshows worldwide, including South By Southwest, Affiliate Summit, BlogWorld, TBEX, The Public Relations Society of America, CTIA, CTAM, CES, PMA, OMMA, Mobile Marketing Asia, and the Direct Marketing Association.

Peter sits on the advisory boards of several companies, and is honored to sit on the NASA Civilian Advisory Council, appointed to his position by NASA Administrator Charles Bolden.

He’s also an angel investor, specializing mostly in very early stage tech and social media companies.

A marketing pundit for several national and international news channels, including Fox News, CNN, and MSNBC, Peter is frequently quoted in major media and trade publications, including The New York Times, The Wall Street Journal, The Los Angeles Times, The New York Daily News, The Associated Press, Reuters and USA Today. A proud Boston University graduate, Peter started his career at America Online as a Senior News Editor, helping found the AOL Newsroom and spearheading coverage of the Democratic and Republican 1996 conventions, which marked the first time an online news service covered any major political event.

Born and raised in New York City

Peter still resides there with a beautiful daughter and 15-year-old rescued cat, both of whom consistently deny his repeated requests to relinquish the couch. In the few hours of spare time Peter has per month he’s completed 23 marathons, twelve Olympic distance triathlons, two half-Ironman triathlons, and one full Ironman Triathlon. He’s also a “B” licensed skydiver with over 400 jumps.