Have you joined my incredibly non-annoying, once-in-a-while email newsletter?
OK, the subhead isn’t a top 20 rap title, but the message is sound. Get your customers to love you by being slightly better than everyone else, and they’ll do your PR for you.
I’m giving a free webinar on March 11th, in conjunction with Cision (the people who bought Vocus, the company who bought my company HARO,) to talk all about how customer service is the new PR, and I’d like you to join us!
Details: March 11th, 2015, at 2pm, and you can sign up here. It’s free!!
The difference between a “friend of your business” and Zombie Loyalist – Why one can kill you, and the other can save you.
Why the majority of what we expect in the customer service world is crap – And how being just one level above crap will actually help you – You don’t even have to be good!
Five ways to make your customers tell the world about you – every time they use you! And as a bonus – How to turn your customers’ friends into Zombie Loyalists to your business, as well!
Join us! It’s going to be fun – I’ll give away a few copies of Zombie Loyalists… And most importantly, you’ll learn something. See you on the 11th!