The Mate-9 Solution to the “We don’t need an iPad” problem
My daughter goes to a private pre-school (only because public pre-school in NYC doesn’t exist,) and I, of course, volunteered […]
Business, Design, Future Forward, Product Review, Tech
Future Forward
Business, Business Hacks, Future Forward
Five Reasons You MUST Become OK with Change
Think back to 1999, those of you who were born then. (God, it pains me to say that.) One of
Business, Customer Service, Future Forward, Tech, Travel
Why did a Car Company invite a Carless New Yorker to the International Auto Show?
I just got home from a snowy and cold Detroit, Michigan, where I was a guest of Ford Motor Company
Business, Business Hacks, Customer Service, Future Forward, How I..., Marketing, Personal, Speaking, Success, Travel
The Greatest Customer Service Story Ever Told, Starring Morton’s Steakhouse
The following story is entirely true. More importantly, I swear on my entire professional reputation and all I hold dear