7 Ways to Get The Most Out of Your Next Trade Show, Event, or Conference
(TIP: You can highlight any line here to automatically tweet it from your account. Try it!) Take it from someone […]
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I fly 250,000 miles per year. Here’s how I never hear “I miss you, daddy!”
(As a thank you for reading this post, if you use the code SHANKMAN15 when you buy anything from Withings
The best way to improve yourself comes from never forgetting you at your worst
What if, instead of getting angry when someone utters the phrase we hate the most, we use it as motivation
My Secret Eight-Dollar Guaranteed Flight Upgrade Trick
So it’s time I shared the single greatest travel hack in the history of air travel. I’ve been using this hack on
Make it Theirs – A Customer Service Story Snuggled up in a Great Toddler Bed
A few months ago, my three year old was outgrowing her crib. My idea of “cut out some of the
A company you’ve never heard of is quickly taking over the world, and not for the reasons you think
Here’s a challenge for you: Pronounce the word “Huawei.” Go ahead. I’ll wait. “HU-a- wee?” “Haw-a-WHY?” “HOO-a-WAY!” (My favorite) Not
You’re not important enough to let an unknown number go to voicemail.
No matter how much the phone might annoy me, if it rings, I’ll answer it. Seems that the whole world
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The Greatest Customer Service Story Ever Told, Starring Morton’s Steakhouse
The following story is entirely true. More importantly, I swear on my entire professional reputation and all I hold dear