A quick study in Customer Service with TD Bank

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With all the news stories today about the new bank regulations that took affect yesterday, I wanted to find out what my bank, TD Bank, had in store for me. Much to my surprise, it turned into an amazing story on customer service – and how it’s still possible with a mega-bank. Check it out.

TD Bank and the New Bank Regulations Issue from Peter Shankman on Vimeo.

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